Testimonials
Office of the Month
Hear What Our Satisfied Customers Have to Say
You can count on us to take your home comfort seriously. Nelson Propane is always here to serve our Texas community with reliable, on-time propane delivery, expert tank installations and more to help keep your TX homes and businesses running no matter what. We are honored to provide our valued customers with the propane services they need to keep moving. But you don’t need to take our word for it. Instead, keep reading to view testimonials from our customers who have given us the opportunity to exceed their standards for propane delivery and comfort.
We Want to Hear from You!
Your opinion matters to us and helps us continue to provide you and your fellow Texas friends, family, and neighbors with the quality propane services you deserve. Let us know how we’re doing. Select the Nelson Propane Office location you worked with from the list below to leave us a review! We appreciate your feedback and look forward to serving you again!
“They monitor our propane usage from their location. When it gets to a certain level they come to our home and fill it up. Tim is terrific when he comes to fill the tanks and they all provide excellent customer service.” – Mollie N.
“Gary and I are very satisfied with the price & service that Nelson Propane provides. Our service guy, Robert O., is like extended family as far as taking care of our tank and there when we need him. Thank You!” – Cyndy B.
“Very responsive and courteous service. Will definitely continue to use Nelson Propane and Gas.” – Michael S.
“Nothing but good things to say about Nelson Propane. Everyone I have dealt with. There has been very friendly and the service is great.” – James W.
“I have been a Nelson propane customer for 15+ years. I am very pleased with them. They’re always very prompt and courteous.” – Mary M.
“Nelson propane in Gladewater is where I’ll buy my propane from now on. I’ve recently changed propane companies and have dealt with people not returning calls and poor customer service, but that’s not the case with Mr. Bowden, and the staff there in Gladewater Texas. They couldn’t be any more professional, friendly, and willing to explain things. They have gone above and beyond to help me and my family. I would highly recommend you reaching out and bringing your business to them.” – Raye R.
“Outstanding service!! Kenny is the very best! He has a great attitude and does excellent work!” – David R.
“I will say that Nelson Propane has given me ‘first class’ service since I’ve been with y’all! Nothing but ‘praise’ for y’all! Thanks for the great service!” – Randy U.
“Nelson propane in Pittsburg, TX is a great place to get your propane. Good service & prices. Highly recommend them!” – Phillip S.
“Nelson Propane is a dependable company. I highly recommend them.” – Tim S.
“Always there when you need them whether through their tracker or if you call for a good toping off or service call in a timely fashion! Chris is an amazing Employee and is very Professional! He definitely needs a raise lol! Great customer service even if I wanna fill one of my grill tanks! I use the Spring Hill location because I’m through there more! Everywhere ya go there’s a Nelson propane with great employees to help with ‘propane and propane accessories’- Hank Hill would be proud!!!” – Chris L.
“Carol in Mexia office answers all my questions with patience, thank you. Met our delivery man, Javon who was on time, personable and professional. Installation I believe went well with no hitches at the moment. Many thanks.” – William S.
“They came out the same day I called and filled my tank. Did a great job. I will continue using them.” – Mark H.
“Our Neslon’s representative was very professional and knowledgeable, answered all of our questions. I strongly recommend Nelson for all of your residential propane needs.” – Peter D.
“Very nice people, generous with their time when addressing my questions and concerns. The services they offer met my every need as a senior. Greatly appreciated experts who give peace of mind when dealing with propane.” – Roberta
“Nelson Propane did a great job installing my tank. They had my installation scheduled far out but was able to squeeze me in to keep my project rolling forward.” – Ken B.
“Great service. Asked them to call before and he did. Got invoice within a couple days. Will use again. Better dealing with Corsicana than Ennis office for Waxahachie delivery.” – Scott L.
“I love the fact that I don’t have to worry about running out of butane. Your man comes by and checks and refills if needed. Great customer service, which is not seen much anymore.” – Judy M.
“I couldn’t have been happier with the service I received before , during and after installation. Thanks to all involved.” – Gary M.
“Fast, efficient and professional. Always friendly and helpful.” – Kerry K.
“It was great working with Nelson Propane . They were prompt and very helpful! I wish I would’ve called these guys first instead of wasting time on other companies that don’t even answer the phone. I highly recommend these guys!” – Chris V.
“Nelson Propane has been awesome. They always make sure we have enough propane. During Snowmageddon 2021, Nelson delivered while the world was still frozen. They have never failed us!” – Daniel H.
“Excellent customer service. In the midst of overwhelming demand and power outages due to the storms, when they found out we had a baby in our home they delivered same day when everyone else said the following week. Thanks to them our generator kept running keeping our power on.” – Jeremiah W.
“Nelson’s is great. The ladies in the office are wonderful. Service guys are great! Everyone I have dealt with is very friendly and professional. I highly recommend them! – Karla C.
“Excellent Service! Very knowledgeable and friendly. Thank you for your continued excellent service over 11 years!” – Patti F.
“My propane tank was delivered and installed in just a couple hours. The staff are professional, courteous, and know their business. I highly recommend Nelson Propane Gas to everyone!!” – Tommy P.
“Excellent people with fantastic customer service. I needed an additional propane source for my generator plus hook up to generator. The gentleman who did the install was very professional and informative. The gentleman who later came to fill the tank was very friendly and efficient.” – Leslie S.
“Thank you for squeezing us in before the storm on such short notice. It gave me a feeling of comfort to know I had that back up generator ready if the power went out.” – Winlass
“I’ve never had a bad experience with this company. They are always very helpful and kind, even when I know they are slammed! They take the time to answer my questions and never run out of Petro! Melissa Nelson went out of her way to personally help me out and she owns the place, that just shows me how much the Nelson family cares about their customers.” – Chase D.
“Their service is awesome! At first, I was told they might not be able to add propane for us, but they came out right before the bad weather a few weeks ago. The device guy was quick and polite. I would recommend them to anyone that has propane needs!” – Teresa K
“Nelson Propone installed a propane tank for my RV, monitor it, and refill it when necessary. And the service guy has told me they will never let me run out! With this arctic storm bearing down on us that is a great comfort!” – Shelley G.
“During the our recent power outage, Nelson Propane did a fantastic job of providing excellent and timely service to keep our generator running. They came before they said they would and got me taken care of within 10 min. Awesome service!” – Phillip J.
“We utilize Nelson Propane’s automatic delivery service. They monitor our tank levels and refill when needed. It is very easy to sign up, and the service is hassle free. I highly recommend it, a stress-free way when you have propane.” – Patrick M.
“Nelson Propane Gas Inc was recommended by Casita owners to fill up propane tanks after picking up our camper. Glad it was! Such nice, friendly, and helpful staff working there. I left with a smile on my face and two full tanks of propane.” – Aaron D.
“Nelson propane delivers quickly if I call but recently I signed up for auto refill which is great! No more worrying about calling. They just come when I need it and I get a discount too. Tim is our driver and he is so friendly and does a great job! Great company to work with.” – Susan P.
“Great job. Great attitude. A pleasure to work with. They know their business.” – JoAnn P.
“I am on automatic fill and Nelson keeps track of my usage. They always know when I need propane. Great folks!” – Larry H.