Residential Propane Delivery in Texas
When you’re looking for the right provider to ensure your family’s warmth and comfort, choose Nelson Propane. As a fourth-generation, family-owned company, it would be our greatest pleasure to serve you. You can trust us to give you quality service, competitive rates, and the best possible energy solutions for your heating and other home comfort needs.
We specialize in providing propane services for the entire project. We like to help with engineering before a new home is built, complete the piping during construction, and, of course, service that location long term.
Haven’t ordered propane from us before? Fill out our new customer form to get started.
Automatic Propane Delivery
Enjoy our FREE automatic delivery service, and you’ll never need to deal with scheduling your next propane delivery. Our special calculation based on degree days and your usage history determines when your next delivery will be, and we’ll automatically deliver propane to your home or business at that time. Customers enrolled in both our Automatic Delivery and Auto Pay programs also receive a $0.30 per gallon discount!
Will-Call Propane Delivery
If you’d prefer to forgo automatic delivery, you can enroll as a will-call customer. This means it’s your responsibility to check your propane tank’s fuel gauge and to call our office to schedule a delivery when you’re running low. The best time to call us is when your tank gauge reads one-quarter (¼) full.
How Residential Propane Delivery Works
- Sign up. Fill out our new customer form.
- Get your tank set up. If you don’t already have a tank, we’ll help you size and install one, then schedule your first fill-up.
- We track your usage (automatic customers). Our system uses degree-day data and your usage history to forecast your next refill and automatically schedule delivery.
- You watch your gauge (will-call customers). Check your tank gauge and call us when it hits one-quarter (¼) full. Don’t wait longer than that.
- We deliver. Our driver fills your tank. You don’t need to be home for most deliveries; we just ask that you keep your tank area clear of any obstructions, unlock any access gates, and secure any pets on the day of delivery.
- You receive an invoice. You’re billed for the gallons delivered. Enroll in our Average Billing Program to keep your monthly payments consistent through the cold months.
Simplify Your Budget with a Propane Payment Plan
At Nelson Propane, we understand the need for consistent billing for your family’s monthly budget. We offer an Average Billing Program that lets you pay your estimated annual gas bill in equal monthly payments! Get in touch with us to learn more or sign up for this convenient plan at no extra cost.
Frequently Asked Questions About Propane Delivery
With automatic delivery, we monitor your usage and schedule deliveries before you run low. With will-call, you watch your gauge and call us when it hits one-quarter (¼) full.
Call us when your gauge reads one-quarter (¼) full. Waiting longer risks running out, which requires a safety inspection before we can refill and relight your appliances.
If you run out of propane, please call our phone number (800) 234-9052 to order an emergency propane refill. When a tank empties completely, a pressure test and safety inspection are required before we can refill it, and a technician must relight all your appliances. It adds time and cost that’s easy to avoid.
No, as long as there are no access issues like a locked gate or obstacles around the tank. For your first delivery at a new address, it’s helpful to be home so our driver can confirm the tank location.
We use degree-day forecasting, which tracks how cold it’s been outside and compares that to your home’s usage history to predict when your tank will need a refill.
Common Propane Delivery Terms Explained
A fuel stored as a liquid under pressure that converts to a gas when released. It’s delivered by truck and stored in a tank on your property.
A pressurized vessel installed on your property to store liquid propane. Residential tanks typically range from 100 to 1,000+ gallons and can be above ground or buried.
A dial on your tank showing how full it is as a percentage. Customers should monitor this and call us when it reads 25% full.
A free service where we schedule your deliveries automatically based on predicted usage. Customers enrolled in both our Automatic Delivery and Auto Pay programs also receive a $0.30 per gallon discount!
A delivery option where you monitor your tank level and call us to request a refill.
A safety device on your tank that reduces high-pressure gas to a safe, usable pressure for your appliances.
A safety inspection required after a tank runs empty or is disconnected, confirming there are no leaks before refilling.
The connection point on your tank where our driver hooks up the hose to deliver propane. Keep the area around it clear for easy access.